Refund Policy
[Owner note: this refund policy is a template, not legal advice. Fill in the [brackets], have it reviewed by your lawyer, then delete this note.]
Your refund window
You can ask for a refund within 14 days of your purchase without giving a reason. Send us a clear message on WhatsApp or by e-mail with your order details, and we return the payment within 14 days of receiving your request, using the same payment method you used.
How to ask for a refund
- Message us on WhatsApp (+44 7476 615897) or e-mail [TODO: add your e-mail in Customize › theiptv-pro.com › Contact & support].
- Include the e-mail or phone number used for the order and the order date.
- We confirm receipt and process the refund.
Good to know
- Start with the free 24-hour trial so you know the service works on your device before you pay.
- Payments are made in EUR. Refunds are returned in EUR; the USD amount on your statement can differ because of exchange rates and bank fees.
- [Any conditions, for example for reseller credits already used]
Updated: 10/22/2026